Privacy Policy

We, Egrafa, Inc. d/b/a ("Egrafa"), provides an automatic printing service as set out in our terms of service.

We understand that your privacy is important to you and that you care about how your personal data is used and shared online.

We respect and value the privacy of everyone who visits this website and we will only collect and use personal data in ways that are described here, and in a manner that is consistent with our business operations, and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of the website. If you do not accept and agree with this Privacy Policy, you must stop using the Site immediately.

1. Definitions and Interpretation

In this Policy, the term "personal data" means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you provide while using our service.

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

3. Your Rights

3.1. You have the right to be informed about our collection and use of personal data.

3.2. You have the right of access to the personal data We hold about you.

3.3. You have the right to ask us to update any personal information we hold about you, when it is inaccurate or incomplete.

3.4. You have the right to be forgotten (meaning the right to ask us to delete any personal data we hold about you).

3.5. You have the right to obtain a copy of your personal data that we hold about you.

4. What Data Do We Collect?

Depending upon your use of our service, we may ask for and collect some or all of the following personal and non-personal data:

4.1. Your name, email address and postal address.

4.2. Your IP address and detected device, country and city.

4.3. Your PDF is retained for a limited period of time, and deleted after delivery. The processes we use to facilitate file transfer and storage are secure. When the PDF is in our possession, It is accessible only by employees at the print shop. While our digital processes are secure, the printing process involves human interaction with PDF and the printed matter.

5. How Do We Use Your Data?

5.1. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights at all times.

5.2. Our use of your personal data will always have a lawful basis, either because it is necessary for our operation, or because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.

5.3. Our data retention periods vary depending on the context of the services that we provide to you, and our legal obligations. To determine the appropriate period for which we keep your data, we consider the amount, nature and sensitivity of your data, the potential risk or harm from unauthorised use or disclosure of your personal data, the purposes for which we process that data (and whether we can achieve those purposes through other means), and applicable legal requirements.

6. Do We Share Your Data?

6.1. We will not share any of your data with any third parties for any purposes.

6.2. In certain circumstances, we may be legally required to share certain data held by us, which may include your personal data, for example, where we are involved in legal proceedings, where we are complying with legal obligations, a court order, or a governmental authority.

7. Contacting Us

If you have any questions about or service or this Privacy Policy, please contact us.

Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.

8. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of the website following the alterations. We recommend that you check this page regularly to keep up-to-date.